Our Reviews
Joseph F|2024 Chevrolet Traverse
Confirmed Service Customer
1/27/2025
First off, Jill is the best. I was the first one in with a new vehicle. She got it registered and my service going fast. She told a funny story because no one came through for a while, which had me rolling. She’s why I keep coming back to Kurtis even though I live in Swansboro.
1/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SWANSBORO, NC
Beaufort Inlet Marin I|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/29/2025
I have purchased more than a dozen vehicles from Kurtis. All experiences have been easy and professional. This last purchase was made difficult by an insurance company that was slow in sending funds to replace a totaled truck. Everyone at Kurtis was patient during the process and exceeded expectations on finding a very specific replacement truck.
MEREDITH HENRY
1/30/2025
Hi, we're happy you found our staff to be so supportive during your experience here at BEAUFORT INLET MARIN ISLAND MARINA. If you have any further questions, please give us a call. We're always happy to help!
BEAUFORT, NC
Stefan H|2025 Chevrolet Equinox
Confirmed Sales Customer
1/30/2025
Great to deal with as always. Sam and Russell made the experience a great one.
RUSSELL HAMMOND
1/31/2025
Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kurtis Chevrolet, INC.!
MOREHEAD CITY, NC
Jay G|2009 Chevrolet Colorado
Confirmed Service Customer
1/30/2025
The service was fantastic. Jeff is a great rep, and was really good about keeping in touch with me about what was going on, and they got my issue resolved really fast. The courtesy shuttle was also great, and Sam is really friendly. Definitely would recommend.
1/31/2025
Hi there, your satisfaction is our top priority. We hope you have a great day!
WINTERVILLE, NC
Anthony M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/3/2025
Jill service rep helped me with my warranty to help me with cost of repair. She kept me informed during whole process.
2/4/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
MOREHEAD CITY, NC
Meredith H|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/3/2025
The entire service group did an outstanding job. Alan and Jeff really looked out for me. Great job!!!
2/4/2025
Hi there, your satisfaction is important to us, so we want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
ATLANTIC BEACH, NC
Deborah T|2000 Chevrolet Monte Carlo
Confirmed Service Customer
2/3/2025
Awesome experience as usual. Alan took care of my vehicle.
2/4/2025
Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
NEWPORT, NC
Chris D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2025
Although we hate large repair bills Jeff Amos was thorough and explained in detail the issues. Also I never have gotten a video of the problem before so that was nice.
2/13/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
ATLANTIC BEACH, NC
Robert B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/14/2025
I always have great service when I bring my truck to kurtis. Love the service and love the people. I will continue to bring my truck here and recommend others to do the same!
2/15/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
HUBERT, NC
Neil F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/17/2025
Everyone was extremely nice and patient in answering all questions.
2/18/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
NEWPORT, NC
Gloria E|2018 Chevrolet Suburban
Confirmed Service Customer
2/17/2025
Quick scheduling and efficient service to address issues with our vehicle.
2/18/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOREHEAD CITY, NC
Chris H|2022 GMC 2500HD Sierra
Confirmed Service Customer
1/23/2025
Shannon C. gave a reminder call for inspection and it was perfect timing for a couple other service items. Sam R. always has good conversation and enjoyable shuttle ride.
1/24/2025
Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
NEWPORT, NC
Robert L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/27/2025
As usual, it was easy to setup an appointment, the work was done promptly in the time frame that Alan Carpenter had told me. Alan is great to work with which makes the service experience great.
1/28/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
BEAUFORT, NC
Orville G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/29/2025
Timely friendly and respectful. What more can anyone ask for!
1/30/2025
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BEAUFORT, NC
Keith N|2022 Chevrolet Camaro
Confirmed Service Customer
2/3/2025
Jill Jewell is the best. She listens, helps, and is knowledgeable. Her personality is perfect for her job. Love her sense of humor. Jill rocks!!
2/4/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Kurtis Chevrolet, INC.! We hope to be of service to you again in the future. Take care!
NEWPORT, NC
Nadir A|2021 GMC 1500 Sierra
Confirmed Service Customer
2/3/2025
Timely service, very clear communication
2/4/2025
Hello, thank you for sharing your positive experience! If there's anything further we can do for you, we are happy to help!
NEWPORT, NC
Deborah T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2025
Another great service experience. Brought the vehicle in for an oil change and Alan informed me of services that were due for the mileage on my vehicle. It's important to keep up maintenance on our vehicle.
2/12/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
NEWPORT, NC
Sarah M|2017 Chevrolet Colorado
Confirmed Service Customer
2/13/2025
great service and great people!! everyone was very knowledgeable and friendly and helped me immediately. thank you Kurtis!!
2/14/2025
Hi there, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
HAVELOCK, NC
Eric B|2016 Chevrolet Suburban
Confirmed Service Customer
2/18/2025
As always, Jeff took great care of my vehicle. He kept me informed on the maintenance I was having performed and when the maintenance will be completed. He also informed me of other maintenances that are due to be preform and he gave me the time that it could be completed which made it easy for me to get all maintenance done. He had my vehicle read on time and cost. It's always enjoyable to have my vehicles serviced at Kurtis Chevrolet. Thanks to all.
2/19/2025
Thank you for your wonderful feedback! We're so glad to hear that our staff has been able to earn your trust and provide you with great guidance. We truly appreciate your loyalty and look forward to serving you for all your future vehicle needs!
NEWPORT, NC
Jim W|2018 Chevrolet Tahoe
Confirmed Service Customer
2/18/2025
Great service people
2/19/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
NEWPORT, NC
Joseph F|2017 Chevrolet Colorado
Confirmed Service Customer
2/18/2025
.
2/19/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
SWANSBORO, NC
Kyle B|2024 Chevrolet Malibu
Confirmed Sales Customer
2/19/2025
Russell and Sam are awesome! Kurtis Chevrolet is definitely the place to go for your next vehicle purchase!
RUSSELL HAMMOND
2/20/2025
We're so glad we could provide you with a positive experience! Your recommendation means a lot to us, and we're thrilled to have earned it. Have a wonderful day!
HAVELOCK, NC
Christa P|2021 Chevrolet Equinox
Confirmed Service Customer
2/19/2025
Extremely friendly and courteous staff! On time service! Perfect! Thank you!!!!😊 Thank you very much!!!
2/20/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOREHEAD CITY, NC
Donald N|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/20/2025
They always take care of our every need.
2/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
BEAUFORT, NC
Kathleen D|2013 GMC Acadia
Confirmed Service Customer
2/21/2025
I came in for my routine service. I was quickly seen and welcomed. The advisor let me know that there were a couple other maintenance services due. All was taken care of quickly, and they were even able to save me a couple dollars. Very happy!!
2/22/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kurtis Chevrolet and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!
BEAUFORT, NC
Amanda B|2023 Chevrolet Tahoe
Confirmed Service Customer
2/22/2025
Jill is amazing as is everyone at the Kurtis Service department. They always offer same day service that is expedient and efficient without long wait times. Best service I’ve ever had!!
2/23/2025
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOREHEAD CITY, NC
Larry M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/20/2025
Shannon in the service department is great!
2/21/2025
Thanks for highlighting our staff who helped make this such a great experience! It's our commitment to ensure quality customer care. Please don't hesitate to reach out to us if there's anything more we can do!
CEDAR POINT, NC
George P|2020 Chevrolet Tahoe
Confirmed Service Customer
2/20/2025
My technician was especially courteous and helpful in getting my appointment completed in a timely and complete manner. Her personal attention to my vehicles needs made the visit a pleasure and sound experience that will bring me back to Kurtis Chevrolet. Thankyou Jill Jewell for your effort!
2/21/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
NEW BERN, NC
Jeff M|2023 Chevrolet Tahoe
Confirmed Service Customer
2/21/2025
Brought my vehicle in for schedule service with appointment. Immediately upon arrival I was greeted by Jeff and he reviewed all scheduled maintenance that were recommended for my current mileage. Vehicle was taken back for service quickly and waiting room was quiet and clean. Wait time was minimal and all requested maintenance was completed as requested! Later that same afternoon, I received an actual short video from the service department showing me them actually showing me my measurements for tire tread depth, brake pad inspections, etc. This was the first time I’ve ever received anything like this from a dealership and I thought this was a phenomenal idea that was much appreciated…..well done Kurtis service department!
2/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out to us if there's anything more we can do!
NEWPORT, NC
James D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/24/2025
Wonderful work ethic’s on point service
2/25/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
NEWPORT, NC
Tammy J|2025 Chevrolet Equinox
Confirmed Sales Customer
2/25/2025
Excellent service and Scott Porter was professional and explained everything. He spent time showing me all the functions on the car.
SCOTT PORTER
2/26/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
NEWPORT, NC
William H|2023 Chevrolet Equinox
Confirmed Service Customer
2/28/2025
Professional
3/1/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MOREHEAD CITY, NC
Richard T|2022 Buick Enclave
Confirmed Service Customer
3/3/2025
Allen is spot on. Love the dealership
3/4/2025
Hello, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!
EMERALD ISLE, NC
Colby B|2018 Chevrolet Camaro
Confirmed Service Customer
2/26/2025
Excellent customer service by Jill from start to finish!
2/27/2025
Thank you for your feedback, Colby! We are glad to hear that Jill was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
DUDLEY, NC
Jonathan G|2024 Chevrolet Colorado
Confirmed Service Customer
2/28/2025
Great job and fast!
3/1/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
BEAUFORT, NC
Robert A|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/2/2025
Professional, prompt, and courteous as always.
3/3/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!
HAVELOCK, NC
Haddon L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/3/2025
Had tire pressure sensors replaced in a timely manner and the repair was under warranty.
3/4/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
MOREHEAD CITY, NC
David P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/3/2025
Got my trucks first service done here even though I bought it elsewhere.
3/4/2025
Thank you for choosing Kurtis Chevrolet, INC. as your first choice for all your automotive needs! Until the next time we meet, take care!
EMERALD ISLE, NC
Sarah P|2020 Chevrolet Trax
Confirmed Service Customer
3/4/2025
Good service as usual
3/5/2025
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
NEWPORT, NC
Isabella B|2014 Chevrolet Spark
Confirmed Service Customer
3/6/2025
A very specific tool was needed in order to replace part of my vehicles front suspension system, it's build is unique to my model. Unfortunately tracking the tool down was not an easy task. Jill (service advisor) and the team at Kurtis were able to find the apparatus and get me on the schedule as soon as it arrived. Sam was very helpful when it came to picking me up after my vehicle was finished being serviced and assisting me upon arrival. Overall it was good experience.
3/7/2025
Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HAVELOCK, NC
Ellen K|2024 Chevrolet Equinox
Confirmed Service Customer
3/7/2025
Timely, professional.
3/8/2025
Hello there, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!
ATLANTIC BEACH, NC
Raymond D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/5/2025
Very pleasant experience again
3/6/2025
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
NEW BERN, NC
Johnny P|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/6/2025
Alan is excellent... Quality work and fair price
3/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
NEWPORT, NC
Paul G|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/6/2025
A+
3/7/2025
Hi, thank you for the feedback and for the star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOREHEAD CITY, NC
William S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/13/2025
Friendly, efficient service, no complaints I’ll be back.
3/13/2025
Hi there, thank you so much for your positive comments about Kurtis Chevrolet, INC.! Thank you again for leaving us this response!
GLOUCESTER, NC
Timothy W|2022 GMC 2500HD Sierra
Confirmed Service Customer
3/13/2025
Always make it happen
3/13/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!
MOREHEAD CITY, NC
David B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/15/2025
Always based on quality service and more importantly, earning our trust for so so many years!
3/16/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
ATLANTIC, NC
Luella F|2021 Chevrolet Equinox
Confirmed Service Customer
3/19/2025
All is well, everything was done in a timely manner, Allen always looks out for what is best when it comes to my car.
3/20/2025
Hello Luella! We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!
BEAUFORT, NC
Jeffrey A|2020 Chevrolet Equinox
Confirmed Service Customer
3/21/2025
I always receive the best care at Kurtis Chevrolet. Great job.
3/22/2025
Thank you for your feedback! We're so glad to hear that you continue to have a great experience with our service team. We always strive to provide the best possible service and appreciate your continued trust!
BEAUFORT, NC
Sailor W|2019 Chevrolet Blazer
Confirmed Service Customer
3/12/2025
Great experience except that I was given only one key to my vehicle
3/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEWPORT, NC
Sailor W|2019 Chevrolet Blazer
Confirmed Service Customer
3/12/2025
Well done
3/13/2025
Hi, thank you for the feedback and for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWPORT, NC
Dennis G|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
3/14/2025
Great experience! My salesman, sales manager and finance manager all were cordial, accommodating and knowledgeable. They made their experience as if I were their best friend buying one of their cars.
MEREDITH HENRY
3/15/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MOREHEAD CITY, NC
Kari S|2019 Chevrolet Suburban
Confirmed Service Customer
3/19/2025
I really appreciate Jeff's attention in getting our system changed out. The first parts that were installed turned out to be faulty, which required two return trips to your dealership to get the new parts installed. I'm sure for most that isn't a big deal, but living where I do, the trip to get to your shop takes 4 hours each way. I very much appreciated your crews ability to work with me on scheduling return trips around my work schedule, and also bad weather - I live on Ocracoke and have to take a ferry to get to you. Thank you to all who made this as easy as possible, and you have a fabulous crew! Friendly and efficient. I would definitely recommend Kurtis Chevrolet to anyone needed service. Thank you!
3/25/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
OCRACOKE, NC
Francis A|2025 Chevrolet Equinox
Confirmed Service Customer
3/19/2025
I had a slow leak and called service to get an appointment and drove into the service area. . I explained the air leak and my car was taken to the service area. I waited . A short time later a tech came to tell me they found a nail and will patch it. The same tech came guid me to the cashier. I paid was reunited with my car , another satisfied customer!
3/20/2025
Hello Francis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kurtis Chevrolet. We're looking forward to your next visit with us! Take care!
HAVELOCK, NC
William B|2017 GMC Terrain
Confirmed Service Customer
3/22/2025
Service department has been exceptional. Have attempted to purchase several new vehicles from dealership. Last week after providing requested trade in information, no return calls or offer provided?
3/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ATLANTIC BEACH, NC
Danny H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/24/2025
Excellent job by all, especially with Mr.Alan in services. Thank upu
3/25/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We do hope we can be of assistance in the future. Take care!
MOREHEAD CITY, NC
Patricia T|2014 Buick Enclave
Confirmed Service Customer
3/26/2025
Jeff was polite and attentive, and excellent communicator. Sam shuttle driver went out of his way to help.
3/27/2025
Hi Patricia, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
MOREHEAD CITY, NC
Charles B|2025 Chevrolet Equinox
Confirmed Sales Customer
3/30/2025
The salesman, Scott, was very professional and represented Kurtis Chevrolet well.
SCOTT PORTER
3/31/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MOREHEAD CITY, NC
Larry S|2019 Chevrolet Tahoe
Confirmed Service Customer
4/3/2025
Everything was smooth and you kept me updated.
4/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ROANOKE RAPIDS, NC
Anthony P|2014 Chevrolet Camaro
Confirmed Service Customer
4/8/2025
Great service, with a smile!
4/9/2025
Hi Anthony, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
HAVELOCK, NC
Adam C|2024 Chevrolet Tahoe
Confirmed Service Customer
4/9/2025
JILL WAS FANTASTIC TO WORK WITH! COURTEOUS & PROFESSIONAL!
4/10/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
ATLANTIC BEACH, NC
John C|1996 Chevrolet Tahoe
Confirmed Service Customer
4/9/2025
Teck knowledgeable
4/10/2025
We're glad to hear you found our staff was so knowledgeable! We are always more than happy to assist you if anything else comes up. Take care!
MOREHEAD CITY, NC
Michael M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2025
I never intended to step foot in a Chevy dealership again. Have had Silverados and a number of Chevy cars. Service through the years has declined. I honestly can’t say at Kurtis I received 5 star service. Shannon at the service desk was superb. Knew her job and performed it without flaw. If I had a dealership I’d want her to manage my service dept. Never met this lady before - just saying she is the cats meow….
4/12/2025
Hi there, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
HAVELOCK, NC
Thomas L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2025
Mr. Jeff was very helpful and his communication was great. He kept me informed from the time I dropped my truck off until I picked it up. Always a good experience.
4/12/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
STACY, NC
Therese C|2021 Chevrolet Blazer
Confirmed Service Customer
3/31/2025
Alan in service always takes care of my needs
4/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HAVELOCK, NC
John F|2017 Chevrolet Colorado
Confirmed Service Customer
3/31/2025
Words can not describe how wonderful it was.
4/1/2025
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Kurtis Chevrolet, INC.
MOREHEAD CITY, NC
Scott C|2023 Chevrolet Tahoe
Confirmed Service Customer
4/2/2025
Great service, on time and efficient.
4/3/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Kurtis Chevrolet, INC.
MOREHEAD CITY, NC
Craig E|2024 Chevrolet Trailblazer
Confirmed Service Customer
4/2/2025
The service was great as always and the work was done in a timely manner
4/3/2025
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Kurtis Chevrolet, INC.
HAVELOCK, NC
Brannon F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/2/2025
Shannon is very professional
4/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOREHEAD CITY, NC
Alexandra P|2021 Chevrolet Spark
Confirmed Service Customer
4/2/2025
Quick like I asked, very kind service
4/3/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
HAVELOCK, NC
Roy G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/2/2025
great people to deal with
SCOTT PORTER
4/3/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon! If you're ever in need of more help, please let us know!
NEWPORT, NC
Gayle M|2025 Chevrolet Equinox
Confirmed Sales Customer
4/7/2025
Everyone was very polite, helpful and friendly. Would recommend anyone to buy their next vehicle at Kurtis.
SCOTT PORTER
4/8/2025
Hello there, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
JACKSONVILLE, NC
Bill S|2016 Chevrolet Equinox
Confirmed Service Customer
4/11/2025
verry good
4/12/2025
Hi Bill! We greatly value your wonderful rating. If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!
NEWPORT, NC
Donna W|2018 Chevrolet Equinox
Confirmed Service Customer
4/11/2025
Always great service
4/12/2025
Thank you for your feedback, Donna! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!
NEWPORT, NC
Raymond B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/16/2025
Bought my truck on the 14th and it got towed back to the dealership after I got home with it. The dealership has taken care of us fixing our truck.
PATRICK MCCARTHY
4/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEWPORT, NC
Ralph R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/16/2025
Very nice and working hard with us thanks
MEREDITH HENRY
4/17/2025
Hi Ralph, we aim for complete satisfaction, and it's wonderful to hear that you had a fantastic experience at Kurtis Chevrolet. We can't wait to welcome you back on your next visit! Take care!
MOREHEAD CITY, NC
Maureen P|2019 Chevrolet Traverse
Confirmed Service Customer
4/16/2025
Jeff Amos is awesome to work with. He takes very good care of us.
4/17/2025
Hi Maureen, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
BEAUFORT, NC
Edward S|2016 Chevrolet Traverse
Confirmed Service Customer
4/17/2025
On time to start repair. Job completed as requested. Cost a bit high.
4/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
STELLA, NC
Courtney B|2015 Chevrolet Tahoe
Confirmed Service Customer
4/17/2025
Dear Kurtis Chevrolet Team, Thank you for the opportunity to share feedback about my service experience. I’d like to take a moment to recognize Alan Carpenter for the outstanding job he consistently does in the service department. Alan has been taking care of my vehicles for many years, and I truly value his honesty, professionalism, and the confidence he gives me with his advice. It’s rare to find someone so knowledgeable and trustworthy, and I’m grateful for the level of care and service he provides every time I visit. He is a key reason I continue to bring my vehicles to Kurtis Chevrolet. Thank you for having someone like Alan on your team! Sincerely, Courtney Barnhill
4/18/2025
Thank you so much for your kind message. We really appreciate you taking the time to recognize Alan and the great service he provides. He’s a valued member of our team, and we’re so glad to hear he’s earned your trust over the years. Thank you for continuing to choose Kurtis Chevrolet—we’re grateful to have you as a customer!
CAPE CARTERET, NC
Mark R|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/18/2025
Awesome service, kept me informed of what was going on at every step
4/19/2025
Thank you! We’re big on communication, so we’re glad you felt informed every step of the way.
MOREHEAD CITY, NC
Gregory G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2025
As always Alan hooked me up. Loved the new video of the team checking out my truck didn’t expect that! Keep up the good work thanks guys
4/12/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
NEWPORT, NC
Jeffrey H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/11/2025
AS usual another great experience in the service department
4/12/2025
Hello Jeffrey! We're thrilled to know that everything met your expectations! Our goal is to offer exceptional service to all our guests, and we're delighted that you had a positive experience at Kurtis Chevrolet!
NEWPORT, NC
Margaret J|2021 Chevrolet Camaro
Confirmed Service Customer
4/15/2025
Never had a bad experience at Kurtis..everyone has always been friendly and helpful..I learnt to drive in a chevy and had one ever since
4/16/2025
Thank you for choosing Kurtis Chevrolet, INC. as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HAVELOCK, NC
James S|2017 Chevrolet Camaro
Confirmed Service Customer
4/16/2025
Jill Jewell was awesome. She was very professional, courteous and knowledgeable. I will definitely be returning
4/17/2025
Thank you so much for the kind words! We're thrilled to hear Jill Jewell took great care of you. Her professionalism, courtesy, and knowledge truly make her an asset to our team. We’re so glad you had a great experience and look forward to seeing you again soon!
HAVELOCK, NC
Christopher D|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2025
My service advisor Shannon kept me update on the status of my truck and also helped me get my warranty solutions approve the expensive part and she called me every day and she got my truck fixed as soon as she could
4/18/2025
Thanks for your thoughtful feedback! We’re so glad Shannon kept you updated and helped get everything handled with your warranty. We’ll be sure to pass along your kind words!
ATLANTIC, NC
Geoff O|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
4/18/2025
Friendly, professional people
4/19/2025
Thank you! We’re proud to have a team that’s both friendly and professional. We appreciate your visit!
DAVIS, NC
William B|2018 GMC 1500 Sierra
Confirmed Service Customer
4/23/2025
Service was outstanding. Not sure who much longer I can afford Your services.
4/24/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
ATLANTIC BEACH, NC
Milan J|2021 GMC 1500 Sierra
Confirmed Service Customer
4/24/2025
Service was right on time
4/25/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Feel free to reach out to us if you need anything. Have a wonderful day.
MOREHEAD CITY, NC
Sequan T|2019 Chevrolet Malibu
Confirmed Service Customer
4/21/2025
Nice people and service
4/22/2025
Thank you for the kind words! We’re happy to hear you had a positive experience with our people and service. We appreciate your visit and look forward to welcoming you back!
HAVELOCK, NC
Gertrud P|2020 Chevrolet Equinox
Confirmed Service Customer
4/24/2025
Prompt efficient service as always.
4/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
STELLA, NC
Jack H|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Fast service
4/25/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
NEWPORT, NC
Alfonso R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/25/2025
I’m writing to formally express my deep dissatisfaction with the service I’ve received from your dealership. Since the day I purchased my vehicle, I’ve consistently reported transmission issues. I was assured that my truck was covered under a lifetime drivetrain warranty, only to later be told it was voided due to a brake flush not being performed — a service unrelated to the drivetrain. I was then told I needed to pay $800 for a flush just to diagnose the issue further. To make matters worse, your team misdiagnosed the problem, had me pay for a valve body, and then attempted to charge me again when the real issue turned out to be the idler pulley. Throughout this ordeal, I was left waiting for hours with a newborn in uncomfortable conditions, and not once was I offered a rental — until the most recent visit. Even then, when I called your service writer to inform her the rental car keys were locked inside the vehicle, I was told someone would arrive with a spare in 20 minutes. That turned into a three-hour wait in the sun with an infant, because your team failed to notify the appropriate staff. Additionally, my truck was in your care for over a month, and despite being informed we would be on vacation, your team demanded the vehicle back. This entire experience has been unacceptable, unprofessional, and exhausting. Your dealership has repeatedly shown a lack of communication, care, and accountability. I will not be returning as a customer, and I will be sharing my experience with others to help them avoid similar mistreatment.
4/30/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
HAVELOCK, NC
Johnny P|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/26/2025
Great service... Allen is and excellent asset for Kurtis.
4/27/2025
Thank you for the great feedback! We’re thrilled Allen could make a positive impact, and we agree — he’s an excellent asset to our team!
NEWPORT, NC
Roger W|2023 Chevrolet Tahoe
Confirmed Service Customer
4/27/2025
Was just a tire rotation but it was completed quickly (45 min) with no problems. Thank you
4/28/2025
Thank you for the great review! We're glad your tire rotation was quick and problem-free. We’re here for you anytime you need us!
MOREHEAD CITY, NC
John C|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/28/2025
Jeff and the service department have done an excellent job every time I have my Silverado in for service. Jeff calls me to let me know it is ready and turnaround time has been very good. I would recommend them to anyone.
4/29/2025
Hello, John! We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BEAUFORT, NC
Donna T|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/30/2025
I had a wonderful experience purchasing my 2025 Chevrolet Trailblazer from Kurtis Chevrolet. Everyone, from the salesperson Kory, to the sales manager, and the folks in finance department were friendly, patient and supportive. They shared their experience and knowledge of the Trailblazer with us and took time to get my car set up with Sirius, Wifi and OnStar, showing me how to use everything. We drove almost three hours one way because Kurtis had the car I wanted, in the style I wanted, in the color I wanted and at the price wanted! Even through I was prequalified, they found me a great rate, which was 5% points lower than my previous loan! Thank you Kurtis Chevrolet, I LOVE my new Chevrolet Trailblazer LT in Marina Blue!!!
KORY TOME-DYE
5/2/2025
Thank you for sharing your experience! We're so glad to hear that you had a great time purchasing your new vehicle and that our team was able to provide the service and support you were looking for. Your satisfaction means a lot to us, and we're happy we could help you find the perfect car. Enjoy your new ride, and thank you for choosing us!
SHALLOTTE, NC
Mike D|2021 GMC 1500 Sierra
Confirmed Service Customer
4/30/2025
Excellent service. Good people.
5/2/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
MOREHEAD CITY, NC
Larry B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/2/2025
Great service
5/3/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
NEWPORT, NC
Richard T|2023 Chevrolet Equinox
Confirmed Service Customer
5/7/2025
Allen is a great at customer service and looks after you and keeps you informed
5/8/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!
EMERALD ISLE, NC
Nathaniel B|2025 Chevrolet Equinox
Confirmed Service Customer
5/7/2025
Mr Scott, my salesman has been very helpful on all my technical issues . Very satisfied with the service maintenance.
5/8/2025
Wow, we're glad you had such a wonderful experience with us! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
NEW BERN, NC
Larry M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/7/2025
Scheduling my service was great and service time was great and it was late in the day. Shannon in service is great.
5/8/2025
Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
CEDAR POINT, NC
Robert M|2019 Chevrolet Equinox
Confirmed Service Customer
4/27/2025
Well mannerd
4/28/2025
Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!
MOREHEAD CITY, NC
Greg C|2019 Chevrolet Tahoe
Confirmed Service Customer
4/28/2025
The absolute best customer service.
4/29/2025
Hi there, thank you for taking the time to leave a review for us at Kurtis Chevrolet, INC.! We're looking forward to your next visit!
HAVELOCK, NC
Vincent F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/29/2025
Friendly and courteous
4/30/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
MOREHEAD CITY, NC
Elizabeth B|2022 Chevrolet Equinox
Confirmed Service Customer
5/1/2025
Great service
5/2/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
HAVELOCK, NC
Steven S|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/5/2025
Coolant leak at known poor designed hose. GM should have had a recall on problem. Alen Carpenter is a great advisor, got me in and out quick.
5/8/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SWANSBORO, NC
James K|2025 Chevrolet Colorado
Confirmed Sales Customer
5/6/2025
Everybody was very friendly and nice, good people!
MARIA FLORES-CEDILLOS
5/7/2025
Hi there, thank you for taking the time to leave a review for us at Kurtis Chevrolet, INC.. We're happy we could meet your expectations! We look forward to your next visit! Take care!
PHENIX CITY, AL
Luella F|2021 Chevrolet Equinox
Confirmed Service Customer
5/6/2025
Allen is the best he knows what is best for my car, thank you again Allen
5/7/2025
Luella Wilson Frazier, thanks again for taking the time to leave us this information about your recent visit. If you have any further questions, please give us a call. We're always happy to help!
BEAUFORT, NC
Charles L|2022 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
Shannon took care of me, and worked the service in for 2cars plus quotes for future work . Very professional ,with attention to details , communicated very well. A good experience .
5/10/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
BEAUFORT, NC
Joel C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/10/2025
Got my truck in and serviced on time and done correctly. Thanks
5/11/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
NEWPORT, NC
Michael D|2023 Chevrolet Traverse
Confirmed Service Customer
5/9/2025
Jeff at Service Desk was courteous, knowlegeable, and efficient.
5/10/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Kurtis Chevrolet, INC. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MOREHEAD CITY, NC
Brian W|2024 GMC Sierra 1500
Confirmed Service Customer
5/12/2025
Very expensive.
5/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KINSTON, NC
Patrick C|2024 Chevrolet Blazer EV
Confirmed Service Customer
5/12/2025
Service advisor was professional and friendly. My EV was serviced and had no issues with the visit. Waiting room was clean and comfortable. One suggestion that I’ve already suggested to management was there should be a couple of vending machines for snacks and a beverage center. Overall Kurtis was a good experience.
5/13/2025
Thank you for the thoughtful feedback! We're glad Kurtis Chevrolet delivered a professional and friendly experience and that your EV service went smoothly. We also appreciate your helpful suggestion about vending machines and a beverage center—it’s feedback like yours that helps us grow. Here’s to a future visit with snacks in hand and service that’s just as smooth!
WAKE FOREST, NC
Nicholas V|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/13/2025
I had a great experience at kurtis, Chevy. Maria was my sales associate, I met her and went over to A Z71 tahoe.2025 that I was interested in. She was very thorough and knowledgeable about the new changes explained all the options and how the 17.5 screen changed to the biggest screen and all the different options in it. And how it worked gave me a great value on my trade in and a fair price. On the new vehicle have used them for service in the past, they were always a winner highly recommend Maria, great associate patient with any questions. Highly recommended.
MARIA FLORES-CEDILLOS
5/14/2025
Maria will be thrilled to hear your detailed and glowing feedback! It sounds like your Chevrolet Tahoe experience was as top-tier as the vehicle itself—thorough explanations, excellent trade-in value, and a smooth transition into something new. Thanks for the trust and the high recommendation—your next great drive starts with us!
BEAUFORT, NC
James P|2022 Chevrolet Malibu
Confirmed Service Customer
5/15/2025
Service advisors appear to be slowing down. Was met by a man after a bit who told me Jill would be helping me. She had 2 couples lined up at her desk. Another female advisor came over and prepped my car. Eventually Jill called me over. Did not understand why the first lady with nothing to do could not handle this.
5/17/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
NEWPORT, NC
Christy W|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/16/2025
Buying experience was fine. The salesperson not sending information to my insurance company was poor customer service. I understand she is no longer working for the company but there should have been checks and balances for the workload when someone leaves. Fortunately, I follow up on stuff and so does my insurance company.The insurance company called me today and I had to reach back out to Kurtis Chevrolet to get it taken care of. Scott, manager was very helpful. I appreciate his follow through. He is top notch in his customer service.
SARAH ASHLEY
5/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
STACY, NC
Jimmy P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
Friendly and professional service at Kurtis Chevrolet.
5/13/2025
Friendly and professional is how we like to do things at Kurtis Chevrolet! Thanks for noticing the care we put into each visit. We look forward to seeing you again and continuing to provide service with a smile!
ORIENTAL, NC
Allyson G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
5/13/2025
We come to this dealership because the service department is the BEST we’ve ever worked with.
5/14/2025
Wow—what an incredible compliment! Hearing that our service department is the best you’ve ever worked with makes our whole team proud. We’ll keep raising the bar for you. See you next time, where excellence is always standard equipment!
MOREHEAD CITY, NC
Gary W|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
5/13/2025
I was earlier than scheduled but they got me right in and taken care of.
5/14/2025
We’re glad we could get you in early and take care of everything without delay! Sometimes being ahead of schedule works out just right. We’ll be here for the next visit, whether you’re early, on time, or just popping in—we’ve got you covered!
NEWPORT, NC
Gail V|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/23/2025
It was easy and convenient to make an appointment to have maintenance work. I chose to wait and time was very short. I always enjoy my experiences with Kurtis Chevrolet.
5/24/2025
We’re honored to be your go-to for maintenance, and we love that each visit continues to meet your expectations. Thanks for choosing Kurtis Chevrolet—your trust means everything to us!
MOREHEAD CITY, NC
Kathy R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/25/2025
Everyone is Friendly !
5/27/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
MOREHEAD CITY, NC
Kedrick P|2024 Chevrolet Tahoe
Confirmed Service Customer
5/26/2025
Friendly and fast
5/27/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
CAPE CARTERET, NC
Billy S|2019 Chevrolet Equinox
Confirmed Service Customer
5/27/2025
GREAT, STAFF AN SERVICE !
5/29/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
NEWPORT, NC
Stephanie M|2021 Chevrolet Blazer
Confirmed Service Customer
5/28/2025
In April, I took my car in for servicing. During the process, an issue arose, but fortunately, we had purchased coverage through Ally, which covered most of the cost. We proceeded with an additional service and paid $399 at the time, assuming everything was settled. However, shortly afterward, Jill began contacting both my husband and me multiple times, stating that we had not been charged the deductible. I informed her several times that we needed to review the matter before proceeding, but the calls continued. Eventually, she began contacting my husband directly, which felt unprofessional—akin to going to one parent after the other says no. We contacted Ally directly and confirmed that not only did we not owe any additional money, but we had actually been overcharged and billed twice. When we returned to the dealership to discuss the issue, we were initially told we were only owed $62. After reviewing the charges ourselves, we found the correct amount to be $72, in addition to another $60 that Ally should have covered. When we questioned the manager about the charges and the hourly rate, he was unable to explain where the numbers had come from. He seemed completely unfamiliar with the breakdown and could not justify the amounts on the invoice. This lack of clarity and accountability was deeply concerning. Throughout this process, the manager was dismissive and did not offer any apology for the inconvenience. Thankfully, both my husband and I have strong backgrounds in math, which allowed us to catch these errors—something the dealership staff clearly struggled with. In the end, we were refunded approximately $120, though we believe we were entitled to a slightly higher amount.
5/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
NEWPORT, NC
Miriam A|2024 Chevrolet Blazer
Confirmed Service Customer
5/19/2025
Great customer service!
5/20/2025
Thank you for the shoutout! We believe great customer service should feel like second nature—and your feedback tells us we’re right on track. Come back anytime—we’re ready to go the extra mile again!
NEW BERN, NC
Steven T|2022 Chevrolet Blazer
Confirmed Service Customer
5/21/2025
Alan was great got me fixed very quick
5/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NEWPORT, NC
Sue M|2019 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Quality service, as usual. My service representative, Alan Carpenter, is outstanding! I give him five stars for his phenomenal service backed up by his comprehensive knowledge and experience.
5/22/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!
BEAUFORT, NC
Patsy G|2021 Chevrolet Equinox
Confirmed Service Customer
5/22/2025
I was kept up to date on what needed to be done and had very little wait time….
5/24/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HARKERS ISLAND, NC
Tex S|2014 Chevrolet 3500 Express
Confirmed Service Customer
5/22/2025
Fixed the problem the same day. Very pleased!
5/24/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
MOREHEAD CITY, NC
Austin M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/29/2025
Great experience always love working with Shannon
5/30/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!
NEW BERN, NC
Stefan H|2025 Chevrolet Equinox
Confirmed Service Customer
5/30/2025
Everyone was very friendly and service was done quickly,
5/31/2025
Friendly faces and quick service—it’s what we strive for every day! Thanks for your kind words, and we’re so glad we could make your visit a breeze. Looking forward to welcoming you again soon!
MOREHEAD CITY, NC
Eric B|2016 Chevrolet Suburban
Confirmed Service Customer
5/30/2025
As always Jeff at Kurtis Chevrolet is always professional, friendly and attentive. Ensures that the work I requested gets done in a timely manner. He keeps me updated with progress made and gets my vehicle done on time. He also informs me of other maintenance that are due. I always feel that my vehicle is in good hands. The other staff members are as well very professional and polite.ivwould not trust anyone else with my vehicles. Thanks to all for a job well done.
5/31/2025
Wow, what an incredible endorsement! Jeff and the whole team will be deeply grateful for your kind words. Trust is everything when it comes to your vehicle, and it’s wonderful to know you feel right at home here. Thank you for being part of our family—we look forward to keeping your ride happy and healthy for many miles to come!
NEWPORT, NC
Gary S|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/30/2025
Can’t ask for better. Entire staff is very courteous. Always have good coffee readily available. My truck is always returned as clean as it was when it went in for service. Great bunch of folks here at Kurtis. Alan and Jill are both always extremely professional.
5/31/2025
Your words mean the world to us! From Alan and Jill’s professionalism to the clean return of your truck (and the coffee, of course!), we’re so happy to make your service visits both pleasant and reliable. We’ll keep the good brews and great service coming!
MOREHEAD CITY, NC
William M|2025 GMC Yukon XL
Confirmed Service Customer
5/30/2025
Jeff was excellent. We brought our vehicle in with an unrepairable flat and Jeff told me he could work with our dealers warranty (Hendrick) no issues. We left the wheel and tire at the dealer and they got the tire and handled everything with the warranty company and let us know when to bring the vehicle in for mount and balance of the wheel/tire
5/31/2025
Jeff is a true problem-solver, and we’re thrilled he made the process seamless for you—even across dealership warranties! Handling the details so you don’t have to is what we do best. Thanks for trusting us with your vehicle—we’ll always go the extra mile!
WAKE FOREST, NC
Larry M|2025 Chevrolet Colorado
Confirmed Sales Customer
6/3/2025
This was the best experience I've had with a car dealership. Sales Professionals Maria Flores-Cedillos and Scott Porter were excellent.
MARIA FLORES-CEDILLOS
6/4/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kurtis Chevrolet, INC.. We are always more than happy to assist you if anything else comes up. Take care!
HARKERS ISLAND, NC
Bill S|2016 Chevrolet Equinox
Confirmed Service Customer
6/10/2025
Verry professional and enjoyable
6/11/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
NEWPORT, NC
Rodolfo F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/10/2025
Like always friendly service representative.
6/11/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HAVELOCK, NC
Carlis H|2007 GMC Envoy
Confirmed Service Customer
6/14/2025
Super nice people and prices are better than any dealer I have seen before
6/13/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
STELLA, NC
David W|2022 Chevrolet Trailblazer
Confirmed Service Customer
6/17/2025
Got service done on time and everything taken care of.
6/18/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
MOREHEAD CITY, NC
Edward S|2016 Chevrolet Traverse
Confirmed Service Customer
6/20/2025
Service was on time. Staff are all friendly.
6/21/2025
Thank you! It’s always great to hear that our service was on time and our team brought the friendly energy. That’s the kind of experience we aim for every day—see you next time for more of the same!
STELLA, NC
Gaynell S|2021 Chevrolet Equinox
Confirmed Service Customer
6/3/2025
Great service
6/4/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
NEWPORT, NC
Thomas M|2022 Chevrolet Colorado
Confirmed Service Customer
6/4/2025
Appointment easy to setup. Everyone professional, and reasonably priced. Thanks
6/5/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PINE KNOLL SHORES, NC
Deborah T|2024 Chevrolet Blazer
Confirmed Service Customer
6/13/2025
Jeff took care of my vehicle with no problems. Great place to get service done.
6/14/2025
Hi, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Kurtis Chevrolet, INC.
NEWPORT, NC
James R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Great customer service
6/17/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
HAVELOCK, NC
Katie L|2015 Chevrolet Tahoe
Confirmed Service Customer
6/16/2025
Alan Carpenter was awesome to get my vehicle in right away when I had to have it towed to the dealership.
6/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
MOREHEAD CITY, NC
Jeffrey A|2022 Chevrolet Camaro
Confirmed Service Customer
6/21/2025
Always great service from the Kurtis team.
6/22/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BEAUFORT, NC
Chris M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/21/2025
Service writer was excellent!
6/22/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
BENSON, NC
Andrew H|2007 Chevrolet Corvette
Confirmed Service Customer
6/25/2025
I had my oil and filter changed in a quick manner.
6/26/2025
We’re glad your oil and filter change was taken care of quickly and efficiently! Our service team works hard to respect your time while keeping your vehicle in top shape. Thanks for stopping by—we’ll be here whenever your car needs a little TLC.
MOREHEAD CITY, NC
Wally C|2020 GMC 1500 Sierra
Confirmed Service Customer
6/25/2025
Everyone at Kurtis is always very friendly and helpful. Always a great experience.
6/26/2025
Thank you for your continued trust in us! It’s wonderful to know our friendly, helpful team at Kurtis Chevrolet keeps delivering great experiences. We’re always here to make your visit a positive one—because you deserve nothing less!
NEWPORT, NC
James P|2022 Chevrolet Malibu
Confirmed Service Customer
6/24/2025
Alan was very helpful. Car had been in an accident and several lights were lit up on Dashboard. Took some time for the parts to come in and time working on it. A loaner car was provided and Alan kept me informed as to what was going on. He also coordinated with my Insurance company. (Note I dont believe in 5 star reviews. That is saying there is no room for improvement, no one or thing is perfect)
6/25/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
NEWPORT, NC
Carlis H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/24/2025
Great service and a super nice service writer
6/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
STELLA, NC
T.d. M|2009 Chevrolet Silverado
Confirmed Service Customer
6/26/2025
Service was good. 1.5 hours for an appointment for an oil change was a little excessive. Service representative, Jill, provided EXCELLENT customer service.
6/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEWPORT, NC
Bill S|2016 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
Jill Jewell is a pleasure to work with verry professional.
6/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
NEWPORT, NC
Kim C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/27/2025
Not to happy
6/28/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NEWPORT, NC
Angela K|2022 Chevrolet Trax
Confirmed Service Customer
6/27/2025
Jill is the best. She got my car in and out fast.
6/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BEAUFORT, NC
Barbara H|2021 Chevrolet Traverse
Confirmed Service Customer
6/28/2025
Every time I am always treated with respect and professionalism
6/29/2025
Thank you for your continued trust—it truly means a lot! We’re proud to hear that each visit brings you the respect and professionalism you deserve. It’s our mission to make every experience feel just right. Until next time, we’ll be here, ready to welcome you with the same care and courtesy you’ve come to expect!
NEWPORT, NC
Jason F|2024 Chevrolet Trax
Confirmed Service Customer
6/29/2025
The service was fast. The service rep was very knowledgeable and explained everything well.
6/30/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!
HAVELOCK, NC
John C|1996 Chevrolet Tahoe
Confirmed Service Customer
6/29/2025
Alan is so knowledgeable
6/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MOREHEAD CITY, NC
Casey W|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/30/2025
I made appointment to have varois things completed on my Chevy Diesel truck routine service with fuel fikter, oil, oil filter, fluid change, in addition i had a check engine light on and a low coolant level. Received the truck back with "everything is complete" paid the bill and 6 miles down the road check engine light back on and 20oz coolant low. Went back in to fill with coolant cause i know it probally burped...filled and 6 miles down the road...low coolant level back up...just disappointed.
7/30/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
NEWPORT, NC
Steven R|2024 Chevrolet Colorado
Confirmed Service Customer
7/2/2025
Needed service department to repair a damaged rim, and tire. Parts and coordination was handled promptly and the repair was completed. Great job!
7/3/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
NEWPORT, NC
James D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/7/2025
Clean environment great customer service and amazing down home care
7/8/2025
We want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us! Best wishes, Kurtis Chevrolet, INC.
NEWPORT, NC
Anthony M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/8/2025
Professional and work was quick
7/10/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOREHEAD CITY, NC
Rene G|2022 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
Always great!
7/10/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
BEAUFORT, NC
Andy H|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/9/2025
Always great
7/10/2025
Hi there, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
NEWPORT, NC
Walter C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2025
Jill is always friendly and provides excellent customer service.
7/12/2025
Jill will be thrilled to hear your kind words! She’s a true pro when it comes to making guests feel welcome and cared for. Thank you for appreciating her dedication—we’ll be ready to serve you with excellence every time!
PINE KNOLL SHORES, NC
Tex S|2014 Chevrolet 3500 Express
Confirmed Service Customer
6/29/2025
Excellent service! Very satisfied!
6/30/2025
Hi, thank you so much for the positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!
MOREHEAD CITY, NC
Craig E|2017 Chevrolet Cruze
Confirmed Service Customer
7/1/2025
Great service again
7/2/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
HAVELOCK, NC
Greg S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/1/2025
Customer service was friendly, prompt, and thorough. My truck was finished quickly and everything looked great.
7/2/2025
Hi, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!
HAVELOCK, NC
Charles B|2025 Chevrolet Colorado
Confirmed Service Customer
7/2/2025
Always super friendly
7/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
NEWPORT, NC
Eric B|2016 Chevrolet Suburban
Confirmed Service Customer
7/3/2025
As always Kurtis Chevrolet has done an excellent job. Jeff is very professional, friendly and attentive, he keeps me updated on the progress being made and delivers my vehicle back to me on time. Thanks to the great service team, and thank you Jeff.
7/4/2025
Jeff and the whole team at Kurtis Chevrolet will love hearing this! We’re proud to provide professional, timely, and attentive service, and we’re grateful you continue to trust us. Here’s to top-tier care and great communication every time you visit!
NEWPORT, NC
Nathaniel B|2025 Chevrolet Equinox
Confirmed Service Customer
7/4/2025
Service on time as scheduled
7/6/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
NEW BERN, NC
Margaret J|2021 Chevrolet Camaro
Confirmed Service Customer
7/9/2025
Always get the best service at Kurtis Chevrolet, pleasant atmosphere and people (customer service is outstanding) I wouldn't take my vehicles to another dealership
7/10/2025
Thank you for choosing Kurtis Chevrolet, INC. as your first choice for all your automotive needs! Please don't hesitate to reach out to us if there's anything more we can do!
HAVELOCK, NC
Isiah G|2022 Chevrolet Malibu
Confirmed Service Customer
7/9/2025
Always gets the job done
7/10/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAVELOCK, NC
Jeffrey A|2022 Chevrolet Camaro
Confirmed Service Customer
7/12/2025
I always have received the best service at Kurtis Chevrolet.
7/13/2025
Hi there, thank you for taking the time to leave a review for us at Kurtis Chevrolet, INC.. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
BEAUFORT, NC
Michael T|2024 Chevrolet Colorado
Confirmed Service Customer
7/12/2025
They were great. Had my truck in for an oil change and it was sone in no time.
7/13/2025
We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Best wishes, Kurtis Chevrolet, INC
HAVELOCK, NC
John H|2024 Chevrolet Trax
Confirmed Service Customer
7/14/2025
Na
7/15/2025
Thank you so much for choosing Kurtis Chevrolet, INC.. We truly appreciate your support and look forward to assisting you next time!
NEWPORT, NC
Tex S|2014 Chevrolet 3500 Express
Confirmed Service Customer
7/15/2025
Problem was taken care of quickly.
7/16/2025
Quick solutions and peace of mind—that’s what we aim for! We’re glad we could address the issue efficiently so you could get back to your day with confidence.
MOREHEAD CITY, NC
Eugene G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/15/2025
We have dealt with Kurtis Chevrolet for many years and have always been treated well but I have to say that Maria was the best salesperson we have had the pleasure to meet. She explained things well and made sure our purchase went well.
MARIA FLORES-CEDILLOS
7/16/2025
What a wonderful compliment to Maria! We’re grateful for your loyalty over the years, and even more so for this special moment of connection. It’s a pleasure helping great customers like you.
BEAUFORT, NC
Brian H|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/16/2025
Bare minimum.... Oil Change...tire rotation.. top off fluids... DEF not topped off... told only one bottle... wonder what else wasn't topped off...
7/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
NEW BERN, NC
Patricia P|2017 Chevrolet Traverse
Confirmed Service Customer
7/17/2025
I was quoted one price on the L and then when I showed up, I was given another price because on the phone he didn’t tell me about taxes and extra surcharge I guess and I specifically asked the question when I was on the phone if that was everything out the door and my bill was done incorrectly. Also, they charged me for something that was covered by warranty, which I didsee before I actually paid the bill.
7/18/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
MOREHEAD CITY, NC
Teresa W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/18/2025
Our salesman was recently hired but he did a great job answering all my questions and taking care of us….
ADAM DEATRICK
7/19/2025
We’re glad your new salesman made a great impression and took excellent care of you! Fresh talent combined with attentive service is a winning formula, and we’re excited for you to see what he brings to the team.
YOUNGSVILLE, NC
Jeffrey S|2002 Chevrolet Suburban
Confirmed Service Customer
7/11/2025
Brought my truck in for an AC problem and spoke with Allen about it and within an hour and half truck was finished. Technician Steve spoke with me about the issues and what services he performed on the system. AC is cooling great, very pleased with the service they provided!!!!!
7/12/2025
We’re so glad Allen and Steve were able to get your AC issue diagnosed and resolved quickly! It’s great to hear your truck is cooling perfectly again, and that you were kept in the loop throughout. Thanks for trusting us—we’ll keep the cool service coming!
SWANSBORO, NC
Stacey P|2025 Chevrolet Blazer
Confirmed Sales Customer
7/14/2025
Great customer service, friendly staff!
KORY TOME-DYE
7/15/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
ONTARIO, NY
Wayne B|2025 Chevrolet Corvette
Confirmed Sales Customer
7/16/2025
Best car buying experience I have ever had! Cory and Scott were great to deal with and very attentive. Their business office also secured a competitive financing rate.
KORY TOME-DYE
7/17/2025
We’re honored to hear this was your best car-buying experience yet! Cory, Scott, and our finance team are all about the details that make a difference.
ELLICOTT CITY, MD
Rebecca W|2025 Chevrolet Trax
Confirmed Sales Customer
7/18/2025
I found the dealership to be very professional and knowledgeable. They went out of their way to make sure that I was comfortable in my car before I left. Kory and Vanessa are an asset to the company. I was so impressed that I have recommended Kurtis Chevrolet. .
KORY TOME-DYE
7/19/2025
Thank you for your wonderful words about Kory and Vanessa! Their professionalism and genuine care make them true assets, and your recommendation means the world to us. When guests feel comfortable and confident, we know we’ve done our job right.
HAVELOCK, NC
Russell H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/21/2025
Always great service
7/22/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
NEWPORT, NC
Rodolfo F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/22/2025
Kurtis Chevrolet never disappoints. Allen is a total professional and very helpful. Since the purchase of my truck, I have trusted Kurtis Chevrolet to do all the maintenance on it and I have been very satisfied.
7/23/2025
Thank you for the wonderful feedback! We’re thrilled to hear that Allen’s professionalism and the continued service at Kurtis Chevrolet have earned your trust over the years. It’s our goal to be the place you can always count on—from purchase to every mile after. Here’s to many more smooth drives ahead, powered by service you can rely on!
HAVELOCK, NC
Lynn P|2024 Chevrolet Tahoe
Confirmed Service Customer
7/23/2025
Always efficient and excellent professional service
7/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BEAUFORT, NC
Jonathan G|2024 Chevrolet Colorado
Confirmed Service Customer
7/24/2025
Jeff Amos has always been helpful with problems I was experience with my last truck to the first 2 service appointments I have had on my new Colorado. I had a few small, minor issues on this appointment with the entertainment center update and gas tank latch not shutting and they immediately got me in and fixed the radio and had the part in for the gas door the next morning. Jeff has always been friendly, up front, and very precise in his explanations and look forwarding to Kurtis doing all of the continued service on my truck going forward. Great job!
7/25/2025
Jeff is a true asset to our team, and we’re so grateful you’ve had consistently great experiences with him. From solving the small stuff to keeping you fully informed, it’s clear Jeff’s attention to detail and care make all the difference—your Colorado is in excellent hands for the road ahead!
BEAUFORT, NC
Sam H|2016 Chevrolet Colorado
Confirmed Service Customer
7/30/2025
All good and went quickly
7/31/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
NEWPORT, NC
Michelle D|2016 Chevrolet Sonic
Confirmed Service Customer
7/30/2025
Jill was awesome!! She got my car in and out quickly (I had a low tire pressure indicator), and let me know as soon as the job was completed. Like everyone at Kurtis, she is super friendly (and has a great sense of humor!).
7/31/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WEST CHESTER, PA
Rachel M|2023 Chevrolet Blazer
Confirmed Service Customer
8/3/2025
Very friendly and helpful explaining my problem
8/5/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Kurtis Chevrolet, INC.
BEAUFORT, NC
Stuart A|2020 Chevrolet Traverse
Confirmed Service Customer
8/5/2025
Scheduled service same day, in and out very quickly. Everyone was very accommodating.
8/6/2025
Same-day scheduling and a quick turnaround? That’s the kind of seamless experience we love to provide. Your appreciation means the world to us, and we’re always ready to accommodate you with the same ease and care whenever you need us next.
NEWPORT, NC
Chris S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/10/2025
Thanks again for always fitting me in on your schedule for maintenance
8/11/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
MOREHEAD CITY, NC
Akia G|2025 Chevrolet Trax
Confirmed Sales Customer
8/11/2025
Super helpful, super friendly, made the experience pleasant! Would highly recommend.
KORY TOME-DYE
8/12/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
HAVELOCK, NC
Florence L|2011 Chevrolet Equinox
Confirmed Service Customer
7/23/2025
Person helping was pleasant but the fix was questionable. I thought it was the battery when I took it in and was told it was the catalytic converter which was less than 1 yr old.After a charge of $7000+and picking it, only to have the same problem about 2 hours later. When I returned it. The fix was a $311 battery. It has caused questions for me.
7/25/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HAVELOCK, NC
Luella F|2021 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
All is well
7/25/2025
Short, sweet, and appreciated—thank you! When all is well, we know we're doing something right, and we can’t wait to keep things that way every time you visit.
BEAUFORT, NC
Ronald P|2019 GMC Yukon XL
Confirmed Service Customer
7/24/2025
Great service. My truck broke down in Clayton, had it towed to Kurtis. Matt and the rest of the service crew took care of the repairs while I was on vacation.
7/25/2025
Thank you for the kind words! We’re glad Matt and the team could step up while you were away so your return was worry-free. We love being your behind-the-scenes pit crew—ready to roll whenever you are!
PINE KNOLL SHORES, NC
Charles D|2018 Chevrolet Colorado
Confirmed Service Customer
7/29/2025
As always perfect
7/31/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HAVELOCK, NC
Haddon L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/2/2025
Oil change and tyre rotation done in a timely manner. Maintenance personnel very courteous.
8/3/2025
Hi, we are so pleased you enjoyed your visit to Kurtis Chevrolet, INC.! We sincerely thank you for the positive review, and look forward to seeing you again soon!
MOREHEAD CITY, NC
Jerry B|2007 Chevrolet Silverado
Confirmed Service Customer
8/4/2025
Fast friendly service.
8/5/2025
Fast and friendly—it’s the combo we always aim to deliver! Thanks for keeping it simple and sweet, and we’ll keep that energy ready for you every time you stop by.
MOREHEAD CITY, NC
Eric B|2016 Chevrolet Suburban
Confirmed Service Customer
8/5/2025
Outstanding job!!! Jill and the rest of the service staff did an outstanding job. Jill kept me informed about the progress with my vehicle. Jill returned my vehicle on time and at cost. I would not trust anyone but Kurtis Chevrolet to service my vehicles.
8/6/2025
Jill and the team will be thrilled to read this — outstanding service is exactly what we aim for, and your trust means everything to us. From clear communication to fair pricing and timely delivery, we’re proud to be the place you rely on. Here’s to keeping your vehicles in top shape for many miles to come!
NEWPORT, NC
Randall M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
Service was excellent. It was completed in less than an hour and under the price threshold for all the work requested.
8/16/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Kurtis Chevrolet, INC.
GOLDSBORO, NC
Dawn H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2025
I was able to easily make.my appointment online, Alan went over what services were recommended and since I couldn't afford both he advised as to which one would be wise to get then and what one could wait. Very accommodating!
8/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Kurtis Chevrolet, INC.! We hope to be of service to you again in the future. Take care!
MOREHEAD CITY, NC
Gertrud P|2020 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Prompt service, friendly and helpful
8/16/2025
Hi there! We're so happy we were able to help you out! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
STELLA, NC
Wayne S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/17/2025
The trade was flawless and your staff was very friendly, knowledgeable, and courteous.
SCOTT GROVOGEL
8/18/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
NEWPORT, NC
Lynn F|2021 Chevrolet Tahoe
Confirmed Service Customer
8/17/2025
I was able to make an appointment for routine service in a timely manner, and the work was completed in a timely manner.
8/18/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
ATLANTIC BEACH, NC
Linda C|2020 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Always good
8/22/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PINE KNOLL SHORES, NC
Raymond W|2022 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
From the time I drove in until the time I drove out, I was treated very well. The service performed was excellent and quick, including the resolution of a small transmission leak.
8/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
NEWPORT, NC
Shawn T|2020 GMC 1500 Sierra
Confirmed Service Customer
8/21/2025
I was quoted $485 to fix my truck after running a scan. That part did not fix my truck. Was told that we need to change sparks plugs and I agreed. I did not asked that price of new sparks plugs. And I was charged $500 for new Sparks plugs. This price is way out of line. The bill for plugs should not have been no more than $200. Krit’s has been doing all my Severice for a couple of years now and this is the first time I have thought the bill was out of line with industry standards.
8/22/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
NORTH SHORES, NC
James S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Jill was great to work with, great service
8/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MOREHEAD CITY, NC
Gregory G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/19/2025
As always Allen took care of me. I was in and out in less than an hour kudos to Kurtis Chevrolet!
8/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NEWPORT, NC
Marcia C|2025 Chevrolet Colorado
Confirmed Sales Customer
8/19/2025
James Davenport was our Salesman and did a wonderful job telling about the colorado Truck we purchased. The Sales Manager and the Insurance people were all outstanding.
JAMES DAVENPORT
8/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DURHAM, NC
Joel C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/20/2025
Oil Change fine. Tires rotated, inflated & sensor programing fine. However, I specifically asked for the engine coolant level to be checked as I had a low coolant warning that morning. The next morning after service...Low Coolant Warning! I added a gallon of coolant. The invoice for this service states..."Checked and filled all fluids". Not happy about that.
8/22/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
NEWPORT, NC
Steven Y|2012 Chevrolet Silverado
Confirmed Service Customer
8/21/2025
Very good experience. Every part of the process was expeditiously and competently completed.
8/22/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOREHEAD CITY, NC
Andrew H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2025
The new guy is great !!!
8/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
NEWPORT, NC
John F|2017 Chevrolet Colorado
Confirmed Service Customer
8/22/2025
I went there for two state inspections. My Colorado Passed. My Hyundi failed due to lic.plate light not working. Simple bulb replacement was not the cause. Thanks to the mostly unseen hard working people who get their hands dirty every day and fix vehicles my Hyundi was repaired and I was on my way all within one and a half hours. Thank you techs !!!! However management needs to place the free popcorn wagon back in the service department!!!
8/24/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kurtis Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
MOREHEAD CITY, NC
Daniel P|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2025
Went in for a non appointment state inspection and notes on my vehicle were that my coolant system had not had the mileage service recommended. Gave the go ahead to complete that service and all woek was completed in about 30 minutes. Was very pleased with speed of service.
8/23/2025
Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
MOREHEAD CITY, NC
Lisa F|2017 Chevrolet Sonic
Confirmed Service Customer
8/24/2025
We had to take out a credit line to get our coolant problem fixed. At that time there was money left over. We needed the handle on the back door fixed was told there was a enough money left to fix the door to come back there would be no charge. We were lied to
8/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MOREHEAD CITY, NC
Annie B|2021 Chevrolet Tahoe
Confirmed Service Customer
8/24/2025
They were able to take my car in right away and fix the problem. They’ve always been very friendly and courteous.
8/25/2025
Hi, we are very happy we could provide you with a positive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
NEWPORT, NC
Marco P|2025 Chevrolet 3500HD Silverado
Confirmed Sales Customer
8/24/2025
My experience with Kurtis Chevrolet was exceptional. Purchasing a new vehicle can be an extremely stressful experience, however the sales rep was phenomenal from the start. He was honest, professional, and knowledgeable of exactly what I needed during the whole process and was able to answer all my questions. If your looking for a new vehicle I encourage you to stop in and DEFINITELY ask for Kory Dye, You wont be disappointed.
KORY TOME-DYE
8/25/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Marco! Thank you again for taking the time to let the world know about your positive experience. Best wishes, Kurtis Chevrolet, INC.
HUBERT, NC
Reggie P|2021 Chevrolet Colorado
Confirmed Service Customer
8/27/2025
The problem was identified and corrected quickly. Our service advisor, Jill was fantastic as usual. It is a real pleasure to deal with her since she keeps us informed continuously and is always so pleasant.
8/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
MOREHEAD CITY, NC
Thomas R|2024 Chevrolet Colorado
Confirmed Service Customer
8/27/2025
Exceptional customer service.
8/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BEAUFORT, NC
Ellen K|2024 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Efficient and reliable. Answered all my questions. Jill was great!
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ATLANTIC BEACH, NC
Joan D|2024 Chevrolet Colorado
Confirmed Service Customer
9/8/2025
Great
9/9/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HAVELOCK, NC
Kimberly S|2023 GMC Yukon XL 1500
Confirmed Service Customer
9/11/2025
They are always professional.
9/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BEAUFORT, NC
John F|2025 Chevrolet Colorado
Confirmed Sales Customer
9/11/2025
Great sales team. Clear communication.
KORY TOME-DYE
9/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PINE KNOLL SHORES, NC
Sandra M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
Love Jill! Friendly and helpful!
9/13/2025
Hi, thanks for your kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
MOREHEAD CITY, NC
William S|2024 Chevrolet Silverado EV
Confirmed Service Customer
9/12/2025
It took two trips and approximately six hours to attempt and succeed in programming a duplicate key fob for my 2024 Silverado EV (for the second trip I got a ride and left the vehicle for half a day) I should have checked this prior to taking the Silverado to Kurtis but having bought a 2023 Bolt and having my 2014 Volt serviced with you all, I didn't price the key / fob / programming with other, nearby, Chevrolet dealerships ... I would have saved approximately 20% if I had.
9/13/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
PINE KNOLL SHORES, NC
John M|2020 Chevrolet Spark
Confirmed Service Customer
9/12/2025
I really appreciate the thoroughness of my multi-Point inspection and the maintenance performed and the customer service and the service and the Staff and the personnel and I felt very welcome.. 100%..! Thank you again, GM team!
9/13/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MOREHEAD CITY, NC
Samuel H|2025 Chevrolet Colorado
Confirmed Sales Customer
9/12/2025
All went smoothly working with James and all others.
JAMES DAVENPORT
9/13/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
NEWPORT, NC
Jeffrey S|2002 Chevrolet Suburban
Confirmed Service Customer
8/23/2025
Vehicle developed an oil leak,, dropped vehicle off with Allen and they found the oil leak which turned out to be a transmission line broke,, technician repaired the broken line topped off the transmission fluid and I was back on the road again!! Excellent service!!!!!!!
8/24/2025
Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kurtis Chevrolet, INC.! We look forward to helping again in the future. Take care!
SWANSBORO, NC
Eric C|2025 Chevrolet Trax
Confirmed Service Customer
8/26/2025
Fixed the problem. They did a great job.
8/27/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NEWPORT, NC
Hervey F|2020 Chevrolet Tahoe
Confirmed Service Customer
9/9/2025
We again worked with the service manager, Alan and as always he met our needs in a timely manner. Alan is very professional in his duties and a great representative for Kurtis Chevrolet.
9/10/2025
Wow, we're glad you had such a wonderful experience with us! !Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Kurtis Chevrolet, INC.
ATLANTIC BEACH, NC
Barry B|2026 Chevrolet Equinox
Confirmed Sales Customer
9/10/2025
Very friendly sales representatives with no hassle or pressure. Glad I came to Kurtis. Don’t forget that you still owe me a trailer hitch (tow package).
KORY TOME-DYE
9/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEW BERN, NC
Timothy H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/10/2025
Came in for the first oil change on my truck plus state inspection. Told it would take an hour to one hour and 15 minutes. Only took about 50 minutes. Having bought 4 trucks from Kurtis, I've always been pleased with the dealership.
9/11/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Best wishes, Kurtis Chevrolet, INC.
NEWPORT, NC
James R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
Great team!!
9/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HAVELOCK, NC
Marjorie G|2014 Chevrolet Impala
Confirmed Service Customer
9/12/2025
Fast, excellent service and information.
9/13/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEWPORT, NC
Robert T|2020 Chevrolet Colorado
Confirmed Service Customer
9/12/2025
A little late on appointment but alignment went well.
9/13/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
NEW BERN, NC
Daniel C|2001 Chevrolet Silverado 1500
Confirmed Service Customer
9/14/2025
Great service as always.
9/15/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
NEWPORT, NC
Daniel S|2024 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
Jill was pleasant, prompt, and informative.
9/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Kurtis Chevrolet, INC.
NEWPORT, NC
Rickey M|2020 Chevrolet Equinox
Confirmed Service Customer
9/18/2025
They were good at talking to me about what they were going to do or what need to be done . A good team
9/19/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
NEWPORT, NC
Chris D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/21/2025
Always thorough.
9/22/2025
Thank you for recognizing our thoroughness—it’s something we take great pride in. Wishing you a fantastic day, and we’ll continue making sure every detail is handled with care.
ATLANTIC BEACH, NC
Ellen K|2024 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
I came in with a low tire. Doug immediately saw the nail. Told me it could be patched
9/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
ATLANTIC BEACH, NC
Geoffrey Y|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Polite, professional, respectful and quick to diagnose the problem. Thank you Jill
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NEW CITY, NY
Alisa L|2021 Buick Encore GX
Confirmed Service Customer
9/27/2025
They do a great job
9/28/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BEAUFORT, NC
Patrick C|2024 Chevrolet Blazer EV
Confirmed Service Customer
9/29/2025
Staff are friendly and professional. Wait time was acceptable and item was repaired as noted.
10/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BEAUFORT, NC
Carol R|2022 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Alan in the Service garage always is professional and courteous.
10/8/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NEWPORT, NC
Michael G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
Employees were polite & helpful
9/16/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HAVELOCK, NC
Johnny P|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/18/2025
Allan is amazing. Great service and follow up.
9/19/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
NEWPORT, NC
Jerry B|2002 Chevrolet Tahoe
Confirmed Service Customer
9/18/2025
Great service as always. I have done business here for over 20 yrs. I have never had a problem.
9/19/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
MOREHEAD CITY, NC
Sherine E|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/21/2025
The people are always nice, Jill was great handling my needs and appts.
9/22/2025
Thank you for highlighting Jill’s efforts and the friendliness of our team. We’re here for you anytime you need us, and you can always count on us to handle your needs with care.
HAVELOCK, NC
Sandra E|2025 Chevrolet Colorado
Confirmed Sales Customer
9/21/2025
I was treated with courtesy and respect. In hindsight I should have bargained harder over my trade in value, but overall I feel a fair deal was made.
JAMES DAVENPORT
9/22/2025
Thank you for sharing your experience and for your honesty about the trade-in process. We’re happy you felt the overall deal was fair, and we look forward to welcoming you again on your next visit.
PINE KNOLL SHORES, NC
Preston S|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/29/2025
Came in for my yearly inspection they had me in and out before I knew a great service from Kurtis Chevrolet
10/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NEWPORT, NC
George H|2020 Chevrolet Camaro
Confirmed Service Customer
9/29/2025
Very pleased with the experience at the Kurtis Chevrolet dealership. The service person was very knowledgeable and pleasant. Set us up for an appointment the next day. We dropped the car off and the service was quickly performed.
10/1/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
NEWPORT, NC
Kristi G|2024 Buick Envista
Confirmed Service Customer
10/6/2025
I waited for my car's oil change for 1 hr and 39 minutes and it was frustrating. There were at least 2 people who came after me that left about a half hour before I did.
10/8/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
NEWPORT, NC
Richard T|2020 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
They do it right the first time
10/8/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EMERALD ISLE, NC
Nathaniel B|2025 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Great experience as always
10/9/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
NEW BERN, NC
Jennifer T|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/9/2025
Shannon was fabulous
10/10/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
DURHAM, NC
Luella F|2021 Chevrolet Equinox
Confirmed Service Customer
10/10/2025
All is well
10/11/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BEAUFORT, NC
Michael M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/10/2025
Alan Carpenter is Awesome-professional and courteous-always ensures he tends to my vehicles needs. Sam-shuttle operator-great, courteous and funny.
10/11/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Kurtis Chevrolet, INC.! We hope to be of service to you again in the future. Take care!
HAVELOCK, NC
Preston S|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/10/2025
I tried to go to one of the part stores they didn't know what they was doing and up having to go back to Kurtis Chevrolet where they fixed everything and put stuff back together properly and right in a short amount of time.
10/11/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
NEWPORT, NC
Joseph L|2007 Chevrolet Silverado
Confirmed Service Customer
10/13/2025
Your service rep 'Jill' was very helpful. I asked for someone to drive my 2007-1/2 Silverado with me because it just didn't feel right to me. After driving my truck and inspecting it on a lift he found the problems with the front end and made the needed repairs after Jill explained to me what was wrong. (sorry I can't remember the Mechanics name) I bought my truck from Kutis Chevrolet 18 years ago and you all have kept it running great the entire 18 years. Thanks Much!!
10/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
HAVELOCK, NC
Christa P|2021 Chevrolet Equinox
Confirmed Service Customer
10/20/2025
Courteous and friendly service! Thank you so much for working with me! You are the BEST!!!!
10/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
MOREHEAD CITY, NC
Braden S|2021 GMC 1500 Sierra
Confirmed Service Customer
10/8/2025
Mr Depue was very friendly and professional. Ensured I knew the status of my vehicle at all times.
10/9/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
JACKSONVILLE, NC
William H|2023 Chevrolet Equinox
Confirmed Service Customer
10/9/2025
Very professional.
10/10/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
MOREHEAD CITY, NC
William W|2016 GMC Yukon
Confirmed Service Customer
10/10/2025
Wonderful experience! . Your Associate was very courteous, caring and helpful. The service was done in a efficient timely manner.
10/11/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWPORT, NC
Caroleen C|2020 Chevrolet Colorado
Confirmed Service Customer
10/10/2025
Bought 20 truck had less than two months had transmission trouble from day one and they wanted stick with 600 for something that they should have done before the truck was sold
10/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GRANTSBORO, NC
Craig E|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/14/2025
Great service and great people
10/15/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HAVELOCK, NC
William B|2018 GMC 1500 Sierra
Confirmed Service Customer
10/19/2025
Shannon did an excellent job. I was well informed throughout the repair process. Very timely and courteous. Work was complete and timely.
10/20/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
ATLANTIC BEACH, NC
Nathan E|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
The Experience was good but the work done to truck not happy about.. they had to rebuild my engine under warranty due to a piston failure.. a new should of be put in instead the cylinders walls were not rehone and not even driving it 2 hrs the problem is back
10/20/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
MOREHEAD CITY, NC
Susan M|2024 Chevrolet Traverse
Confirmed Service Customer
10/22/2025
Your service department is outstanding! I cannot say enough about my experience last Saturday. I made an appointment for regular service for my Chevrolet Traverse and when I arrived I asked Jill if it was possible to have the car inspected too since I need to get my NC tags. Not a problem, she said. Jill shared with me what would be completed and the cost for each item, getting my approval first. Within no time, my Traverse was ready: inspection complete; regular service complete; upcoming service plan shared. I asked Jill about bringing my Jeep Wrangler in for a regular service and inspection; without hesitation she said, "Go get it and bring it back. We can do it." WHAT?!?!?! No appointment? Just like that? Absolutely. Same thing with my Jeep: Jill suggested service based on my mileage and the age of the Jeep, explained what it would entail and the cost. Based on my experience with the Traverse, I approved with no hesitation. I am so incredibly impressed with Jill Jewell and the entire service team at Kurtis Chevrolet. EVERYONE with whom I interacted was pleasant, professional, and genuinely seemed to care if my cars were running well. What an incredible team in that service department! On another note, I noticed that not only with the service team but also with the sales team interactions I could hear, people at Kurtis laugh and seem to get along and enjoy their work. That speaks volumes about the management and expectations for a cohesive team. I am so glad that I brought my vehicles to Kurtis Chevrolet--I highly recommend the service team and especially Jill Jewell who made me feel so welcome and important. Thank you.
10/23/2025
Jill and the service team will be thrilled by your incredible review! From accommodating your Chevrolet Traverse and Jeep Wrangler with ease to providing detailed explanations and service plans, it’s exactly the kind of caring, professional experience we love to deliver. We’re so glad you felt welcome and appreciated, and we look forward to continuing to provide exceptional service for all your vehicles.
ATLANTIC BEACH, NC
Alice M|2020 GMC Yukon XL
Confirmed Service Customer
10/21/2025
Scheduling was easy, representatives were right there to take the keys and mileage, technicians were thorough in performing maintenance and making the payment was flawless. The Service department crew has never disappointed!
10/22/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
MOREHEAD CITY, NC
Robert P|2026 Chevrolet Colorado
Confirmed Sales Customer
10/21/2025
Great timing ,in and out seamless
ADAM DEATRICK
10/22/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
NEWPORT, NC
John S|2019 Chevrolet Colorado
Confirmed Service Customer
10/23/2025
Service was promptly and courteous
10/25/2025
Hi, thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kurtis Chevrolet, INC.!
NEWPORT, NC
Warren B|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/27/2025
Service was prompt; Jill was terrific as usual.
10/28/2025
Wow, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kurtis Chevrolet, INC.!
NEW BERN, NC
Aaron W|2025 Buick Encore GX
Confirmed Service Customer
10/27/2025
This was the most disorganized and frankly embarrassing experience I’ve ever had. When I have to answer questions to help your customers pick up their cars because your staff is too lost to work together, it is bad. And I waited 15 minutes at the cashier window to finally have someone from parts (who sat there with 2 other guys chatting through the chaos) close my ticket so I could even pay my bill. The kicker is they left my keys in the fuel door. I could have just grabbed it and left and no one would have known. Ridiculous.
10/28/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
HAVELOCK, NC
Michelle D|2016 Chevrolet Sonic
Confirmed Service Customer
10/28/2025
Doug at Kurtis went above and beyond to make sure that my vehicle was ready in time for a long journey north...can't thank him and the folks at Kurtis enough for that!! Friendly and efficient service with a smile. Thank you!!
10/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
WEST CHESTER, PA
Vanessa S|2021 Chevrolet Traverse
Confirmed Service Customer
10/29/2025
All was great and the staff are well respected thanks
10/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NEW BERN, NC
Lisa H|2023 GMC Acadia
Confirmed Service Customer
10/23/2025
Jill J. went above and beyond to help me. She explained all options in detail to help me make the best choice of what to do to fix my car. She worked me in the schedule that day and I had my car back late afternoon. Thank you!
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SWANSBORO, NC
Gertrud P|2020 Chevrolet Equinox
Confirmed Service Customer
10/26/2025
Prompt and efficient service as always
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to helping again in the future. Best wishes, Kurtis Chevrolet, INC.
STELLA, NC
Judy M|2025 Chevrolet Trax
Confirmed Sales Customer
10/28/2025
We purchase all our vehicles from kurtis Chevrolet.
ADAM DEATRICK
10/29/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
MOREHEAD CITY, NC
Raymond W|2021 Chevrolet Colorado
Confirmed Service Customer
11/2/2025
Allen was ready for me when I arrived and got me in and out quickly, as usual.
11/3/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
NEWPORT, NC
Karen G|2025 Chevrolet Equinox
Confirmed Service Customer
11/2/2025
On time allan was excellent as always in and out oil change and tire rotation in 30 minutes 😊
11/3/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
STACY, NC
Charlene P|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/4/2025
Everything was handled in a professional manner. Am very pleased with the service
11/5/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
MOREHEAD CITY, NC
Dwight H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/9/2025
Service seems to be good but there was a slight lack of communication on the price of service. I was a little upset that I wasn’t informed that the transmission filter would cost $1,000 prior to the replacement.
11/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MOREHEAD CITY, NC
Ralph R|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/9/2025
Got me in quick so I could get to work
11/10/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
MOREHEAD CITY, NC
Johnny P|2023 Chevrolet Tahoe
Confirmed Service Customer
10/29/2025
Allen is great. Great service and quality.
10/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NEWPORT, NC
Wesley H|2021 Chevrolet Suburban
Confirmed Service Customer
10/30/2025
Service department didn't know we had an appointment that day - they were surprised to see us. Told them we needed a loaner vehicle since work would take a full day and we live in Swansboro. I asked them to tell us when the part was in ship and loaner was ready so we could come in. We were told the loaner was ready and to come in for the service but wife and baby waited almost 3 hours in the dealership for the loaner so they could leave. The wireless charger still has intermittent issues with charging, even though it's a new unit.
10/31/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SWANSBORO, NC
Donna G|2026 Chevrolet Trax
Confirmed Sales Customer
10/31/2025
Scott & everyone were so helpful & really took time explaining everything. On a scale of one to 10, I would give him a 15.
SCOTT GROVOGEL
11/1/2025
Scott and the team will be thrilled by your perfect “15 out of 10” praise! Taking the time to explain everything is what true care looks like, and we’re so glad you felt that attention. We look forward to welcoming you again on your next visit for another top-tier experience!
MOREHEAD CITY, NC
Karen P|2019 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
Alan Carpenter was guy at the dealership. He has always been so helpful to us and knows what needs to be done at each visit. We so appreciate his suggestions and kindness when we visit. He’s our go to guy at Kurtis Chevrolet and we are so appreciative. Thank you Alan for your kindness and care both for us and our vehicle.
11/4/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
NEW BERN, NC
Bradford R|2018 Chevrolet Camaro
Confirmed Service Customer
11/10/2025
Service advisor Alan is the best, he cares about the customer.
11/10/2025
Alan will be delighted to hear your kind words! His dedication to putting customers first shines in everything he does. We’re lucky to have him on our team — and we look forward to delivering that same caring service each time you return!
NEWPORT, NC
Anthony P|2014 Chevrolet Camaro
Confirmed Service Customer
11/12/2025
Excellent work and a speedy turnaround, as always! Thank you Jill for helping me!
11/13/2025
Jill and the team will be happy to hear your praise! We’re pleased the work was excellent and fast, and we look forward to providing the same speedy and reliable service next time you visit.
HAVELOCK, NC
Andrew H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/12/2025
Our Sales man James was amazing went above and beyond. You helped me find the best fit for our family.
JAMES DAVENPORT
11/13/2025
James will be delighted to hear your praise! We love going above and beyond to help families find the perfect vehicle, and we look forward to assisting you again whenever the next adventure comes up.
NEWPORT, NC
Michael D|2023 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
Responded to mailer and online scheduled a routine oil change and tire rotation. Mailer had a $5 off coupon.
11/17/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
MOREHEAD CITY, NC
Eric B|2016 Chevrolet Suburban
Confirmed Service Customer
11/15/2025
As always, your maintenance department did a excellent job. Alan took great care of my vehicle and I, he insured the service of my vehicle was done quickly and correctly. I would not trust my vehicles to anyone else.
11/16/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
NEWPORT, NC
Delynn L|2024 Chevrolet Trax
Confirmed Service Customer
11/17/2025
I had an appointment for oil change and new tires. Everything was simple and easy
11/18/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
NEWPORT, NC
Lynn P|2024 Chevrolet Tahoe
Confirmed Service Customer
11/20/2025
Kurtis Chevrolet always provides me with excellent professional and friendly customer service.
11/21/2025
Lynn Pittman Page, thanks again for taking the time to leave us this information about your recent visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BEAUFORT, NC
Richard T|2022 Buick Enclave
Confirmed Service Customer
11/20/2025
Allen is a great representative
11/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
EMERALD ISLE, NC
Adam C|2024 Chevrolet Trax
Confirmed Service Customer
11/22/2025
Overall a very enjoyable experience. Alan helped provide options and work to find a solution.
11/24/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
CAPE CARTERET, NC
Brenda B|2018 Chevrolet Colorado
Confirmed Service Customer
11/22/2025
Alan is great to work with.
11/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SWANSBORO, NC
Bradford R|2018 Chevrolet Camaro
Confirmed Service Customer
11/24/2025
Alan my service advisor is the best !!!
11/25/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NEWPORT, NC
Tracy S|2021 Chevrolet Tahoe
Confirmed Service Customer
11/25/2025
Jill, service advisor is amazing
11/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HAVELOCK, NC
Patricia D|2021 Chevrolet Tahoe
Confirmed Service Customer
11/25/2025
I feel like I was overcharged! One battery ( I was told $300) One tire - Michelin defender bc mine had nail in sidewall ( I was tol $300 plus $100 for mounting) Wiper blades x 2 ( I was told $57) Total price was $1123.85. This put a taste in my mouth that I have not been able to get over!
11/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NEWPORT, NC
Robert Z|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/2/2025
My purchase of a 2026 Silverado Custom from beginning to end was the best vehicle purchase I have every had. Scott Grovogel was a pleasure to work with. Scott was very patient, courteous and answered all my questions without hesitation. Another associate, Scott, didn't get his last name, was also very helpful in helping with the financing of my Silverado. I look forward to having my Silverado serviced at Kurtis Chevrolet. I would not hesitate to recommend Kurtis Chevrolet to anyone.
SCOTT GROVOGEL
12/3/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
SWANSBORO, NC
Susan M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/2/2025
Everything was great. Adam was really patient with me and explained all the details. He even helped me pick the color. I felt very comfortable with the whole process.
ADAM DEATRICK
12/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MOREHEAD CITY, NC
Reggie P|2021 Chevrolet Colorado
Confirmed Service Customer
12/5/2025
The automotive repair experience always begins with the service advisor. I had the pleasure of working with CJ and Jill and they are both fantastic. They have a way of making this a pleasurable experience. They kept me informed at all times and promptly arranged for a loaner or a ride back to my house. The technicians at Kurtis have clearly demonstrated a determination to get the job done right. Kurtis Chevrolet has earned my trust on more than one occasion. They are my “go to” for any automotive repair issue.
12/6/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
MOREHEAD CITY, NC
Jerry B|2007 Chevrolet Silverado
Confirmed Service Customer
12/9/2025
The service is always the same, GREAT service.
12/10/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MOREHEAD CITY, NC
Michael R|2026 Chevrolet Corvette
Confirmed Sales Customer
11/13/2025
Everyone was very helpful, knowledgeable and friendly.
ADAM DEATRICK
11/14/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ATLANTIC BEACH, NC
Haddon L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/14/2025
Ordered tires on a promotional and made appointment 5 weeks in advance. Showed up on time, and an hour in, find out that the tires were not there, and they had to go get them. Took almost 5 hours for 4 tires and a front end alignment. Unsatisfactory.
11/15/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
MOREHEAD CITY, NC
Kenneth F|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/14/2025
The check in folks were great
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
EMERALD ISLE, NC
Edward S|2016 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Job compleated in good time and projected cost. GM parts cost was approximatly 4 times what is available from local auto parts stores.
11/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
STELLA, NC
Parker A|2023 Chevrolet Colorado
Confirmed Service Customer
12/4/2025
Good
12/5/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KEWEENAW BAY, MI
Gail V|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/11/2025
Had appointment to have my Chevy Trailblazer inspected. Cheerful attendants and minimum wait time. Always a pleasure to visit Kurtis Chevrolet.
12/12/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
MOREHEAD CITY, NC
Larry M|2025 Chevrolet Colorado
Confirmed Service Customer
12/11/2025
Very professional, friendly, punctual, and helpful. Only had to wait a short time to get my service done.
12/12/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HARKERS ISLAND, NC
Robert M|2014 Chevrolet Impala
Confirmed Service Customer
12/14/2025
Except for wait time everything was perfect
12/15/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
MOREHEAD CITY, NC
Andy F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/10/2025
Very efficient and a pleasant experience.
12/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PINE KNOAL SHORES, NC
Jim W|2018 Chevrolet Tahoe
Confirmed Service Customer
12/12/2025
Great service people
12/13/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
NEWPORT, NC
Brian M|2023 Chevrolet Tahoe
Confirmed Service Customer
12/12/2025
Customer service is always amazing ! Easy to schedule appointments, great communication. Everyone is easy to work with ! Thank you !
12/13/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
KNIGHTDALE, NC
Cecil G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/14/2025
Exceptional service and on time. I’m very pleased and look forward to Kurtis Chevorlet performing all my service needs.
12/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MOREHEAD CITY, NC
William B|2018 GMC 1500 Sierra
Confirmed Service Customer
12/14/2025
Alan service consultant did an excellent job. I was well informed and service work was completed timely and accurately. Well done.
12/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ATLANTIC BEACH, NC
Mike D|2021 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
First class experience. Alan is always spot on
12/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MOREHEAD CITY, NC
Rodolfo F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
I purchased my truck in 201911 from Scott Porter. Ever since, I have taken my truck to Kurtis Chevrolet to Alan most of the time. He has been nothing but a polite, and courteous service representative. However, I referred my daughter in law and she purchased a Traverse. I never received my referral reward. lol!!
12/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HAVELOCK, NC
Deborah S|2015 Chevrolet Impala
Confirmed Service Customer
12/18/2025
It could not have been better!!
12/19/2025
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
PINE KNOLL SHORES, NC
Patricia D|2021 Chevrolet Tahoe
Confirmed Service Customer
12/18/2025
Routine service appointment.
12/19/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NEWPORT, NC
Jessica Z|2026 Chevrolet Colorado
Confirmed Service Customer
12/21/2025
Great comm
12/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
NEWPORT, NC
Susan M|2024 Chevrolet Traverse
Confirmed Service Customer
12/22/2025
I had a flat tire and instead of going to a tire store, I thought I would call Kurtis. I was given an appointment time that day and was able to drive in, have the tire checked out and then patched and put back on my vehicle. All this within less than an hour! I appreciate the friendliness and efficiency of the staff at Kurtis Chevrolet; they never disappoint. Thank you for your continued care for my vehicle.
12/23/2025
Wow, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Kurtis Chevrolet, INC.!
ATLANTIC BEACH, NC
Walter C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/23/2025
Great service. Friendly staff.
12/24/2025
Hi there, thank you; we appreciate your feedback! Thank you again for the great review!
PINE KNOLL SHORES, NC
William B|2018 GMC 1500 Sierra
Confirmed Service Customer
12/23/2025
CJ , the service Tech did an outstanding job. Was knowledgeable about the repair issue. Kept Me well informed during the repair process. Good job.
12/24/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ATLANTIC BEACH, NC
Michael M|2014 Chevrolet 1500 Suburban
Confirmed Service Customer
12/23/2025
Dealership was very friendly and accommodating
12/24/2025
Wow, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!
DURHAM, NC
Bennie B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/23/2025
Very timely service! Regular oil change and tire rotation. Had appointment and was in and out in less than an hour.
12/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
HAVELOCK, NC
Kenneth B|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/24/2025
Jill from Service was very helpful and pleasant. She was ready for my arrival and since several items needed work we discussed their priority, cost, and items that would need to be done in the near future. Since I spend most of my time hundreds of miles from Morehead it’s important to know things will be done right when I come in for service.
12/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MOREHEAD CITY, NC
Charles T|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/17/2025
The entire transaction was handled efficiently and professionally.
PATRICK MCCARTHY
12/18/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Kurtis Chevrolet, INC. and we hope to see you again soon!
MOREHEAD CITY, NC
Lisa T|2023 Chevrolet Tahoe
Confirmed Service Customer
12/19/2025
The customer service was very good. The only issue was I had scheduled the appointment originally for 11 AM and a couple of days later I called to reschedule for an earlier appointment time due to a family issue and when I arrived for the rescheduled appointment time, it had not been changed in the system. They still had my appointment for 11 instead of 9. Thankfully they accommodated me.
12/20/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SNOW HILL, NC
Tammy L|2025 Chevrolet Colorado
Confirmed Service Customer
12/19/2025
EASY PEASY
12/20/2025
We're glad everything was completed easily and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
MOREHEAD CITY, NC
Wayne D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Service was good but not like it's been
12/25/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
NEWPORT, NC
Eric M|2025 Chevrolet Blazer
Confirmed Service Customer
12/25/2025
CJ was great. She got me in quick and got my problems solved with in a short amount of time. Thank you
12/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
HAVELOCK, NC
Randy H|2019 Chevrolet Tahoe
Confirmed Service Customer
12/31/2025
Jill has it going on
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BEAUFORT, NC
Larry M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/2/2026
Jill in the service department was great!
1/3/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CEDAR POINT, NC
Gloria E|2019 Chevrolet Corvette
Confirmed Service Customer
1/8/2026
Always a pleasant experience when needing repairs and service.
1/9/2026
Thank you for highlighting the consistency of our service. We’re thrilled that your repairs and service visits are always pleasant.
MOREHEAD CITY, NC
Scott C|2023 Chevrolet Tahoe
Confirmed Service Customer
1/8/2026
Continue to have to call to "pull" info from the service department, regardless of service advisor or the issue of the vehicle. Communication is poor with the customer.
1/8/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MOREHEAD CITY, NC
Carol R|2022 Chevrolet Equinox
Confirmed Service Customer
12/27/2025
I have been coming to Kurtis since the 1980s and have always experienced professional and courteous service. Other than the issue resulting in the purchasing of 4 new tires on my car that had 31,000 miles on them, Alan has always been the go-to service rep.
12/28/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
NEWPORT, NC
James A|2026 Chevrolet Colorado
Confirmed Sales Customer
12/27/2025
No hassle, no problem Colorado purchase. Salesman was polite, knowledgeable, and very comfortable to work with. The Administrative Lady was very friendly, professional and very accurate with the required paperwork. Overall a great purchase experience. Have purchased many vehicles from Kurtis Chevrolet and as always we keep coming back.
JAMES DAVENPORT
12/28/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
NEWPORT, NC
Shawnee O|2021 Chevrolet Traverse
Confirmed Service Customer
12/29/2025
Jill is absolutely wonderful! Kurtis Chevrolet is very lucky to have her! She has always jumped in to help when I have my car serviced and when my husband brought a new 2025 truck! Jill is a true asset!
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
NEW BERN, NC
Thomas O|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/7/2026
Service was done quickly and very professional, everyone was extremely nice
1/8/2026
We're glad everything was completed quickly, professionally, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
NEWPORT, NC
Eric C|2023 Chevrolet Colorado
Confirmed Service Customer
1/11/2026
Fast service. Get in get out. !!!
1/12/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
NEWPORT, NC
Pete B|2018 Buick Enclave
Confirmed Service Customer
1/12/2026
I have a long history with Kurtis and have yet to be disappointed. Their service dept is second to none! No up-selling, honest evaluations of your vehicles needs, and quick turn-around time. Thanks again!
1/13/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Kurtis Chevrolet, INC.
NEWPORT, NC
Nicholas V|2025 Chevrolet Tahoe
Confirmed Service Customer
1/13/2026
Great experience arrived at 5 minutes before my appointment. CJ had check. me me in Discuss the things that we were gonna do on a vehicle kept me informed. And immediately contacted me when the vehicle was ready. It was pulled service exit, . When I had came back, she was very courteous, helpful. And on point. Pleasant.an experience highly recommended.
1/14/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BEAUFORT, NC
Dennis G|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
1/12/2026
Easy scheduling. Courteous staff while accepting my vehicle. Comfortable space to wait. Thorough inspection.
1/13/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MOREHEAD CITY, NC
Eric B|2016 Chevrolet Suburban
Confirmed Service Customer
1/13/2026
As usual Jill took care of my Suburban and ensured it was fixed correctly and on time. She kept me informed on progress made and deliver my Suburban ahead of schedule. Outstanding job .
1/14/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
NEWPORT, NC
Jason F|2024 Chevrolet Trax
Confirmed Service Customer
1/13/2026
Service representative was courteous and knowledgeable. Service was fast and accurate.
1/14/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HAVELOCK, NC
David W|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/14/2026
Fast and friendly service.
1/15/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
MOREHEAD CITY, NC
Richard A|2020 Chevrolet Suburban
Confirmed Service Customer
1/14/2026
I have always had a great experience with the Service Department at Kurtis Chevrolet. Service Advisor, C.J. Hurd made everything seamless and I was in and out within one hour.
1/16/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MOREHEAD CITY, NC
Blaine P|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/18/2026
Service and Parts department were excellent and polite
1/20/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HUBERT, NC
Shawn T|2020 GMC 1500 Sierra
Confirmed Service Customer
1/20/2026
They are great for oil changes. But they do not have any trained mechanics. We took our truck in for a misfire. They hooked up the scanner and just started replacing parts. $1400 later we were told to run high test gas. I am not a trained machine but I started looking over the truck and exhausted it welded up and fix the problem. I believe they have no train mechanics. They do whatever that scan tool says do and do not look to see what’s causing the problem.
1/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
NORTH SHORES, NC
Sarah P|2020 Chevrolet Trax
Confirmed Service Customer
1/14/2026
The personal is excellent and very friendly. Jill Jewel went above and beyond to see we got what we needed
1/16/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
NEWPORT, NC
Scott G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/14/2026
The salesman, Chris was very professional even though new to the business. Thoroughly enjoyed working with both he and Vince.
1/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BEAUFORT, NC
Jerome L|2015 Chevrolet Corvette
Confirmed Service Customer
1/19/2026
I brought my car in and Jill was very helpful. Got it taken care of. Got it on my auto insurance that I had. And kept me informed of everything that was going on very good person to deal with thank you.
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NEWPORT, NC
Barry B|2026 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
Helpful and paid attention to my car problems
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NEW BERN, NC
Warren B|2024 Chevrolet Blazer EV
Confirmed Service Customer
1/20/2026
Great team, from service rep to cashier.
1/21/2026
We appreciate your positive and encouraging words about our entire team. From service to checkout, we aim to keep everything seamless and welcoming. Thank you for choosing us, and we hope to see you again soon.
NEW BERN, NC
Tammy J|2025 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Jill was great. Did not take long.
1/21/2026
We appreciate your kind and positive words about Jill. Efficient, friendly service makes every visit better. Thank you for choosing us, and we hope to see you again soon.
NEWPORT, NC